When you google the phrase Online Forums, over 300 million entries pop up. Clearly, forums are important, and we all probably know from personal experience that they can be useful for a variety of reasons. Here are three of the top ways people have utilized forums in the last several years, and what came about as a result.
1. Forum reviews for products
Think back to before the internet. If you had an issue with a product, where could you really turn? Your options were limited to calling the company and warning your friends. Then came forums, where people could openly talk about their real experiences with products and services. Suddenly, businesses were getting a wake up call when it came to providing quality customer service. Many found themselves having to respond to heated online criticism, and more than Continue reading